Shipping Policy

Shipping & Delivery of Physical Items

All UK printed orders are dispatched via a trusted courier service.
Once your order has been shipped, tracking details will be provided so you can follow your delivery with ease.

🖋️ Order Processing

We take great care to ensure every detail of your stationery is perfect before printing.

• A digital proof will be sent to you via email for approval
• Please review your proof carefully and respond promptly to avoid any delays
• Printing will only begin once your final approval has been received

⏱️ Processing Times

Processing times refer to the time required to prepare, print, and dispatch your order (excluding delivery time).

Standard Orders

3–5 working days after proof approval

Express Orders

1–3 working days after proof approval

For urgent requests, please contact us via email or direct message and we will do our best to accommodate.

✨ Custom Orders

For bespoke or custom print requests, delivery timelines will be confirmed individually, depending on the scope of your order.

⚠️ Delivery Information

While we work with reliable courier partners, occasional delays may occur, particularly during busy periods such as bank holidays.

• We recommend placing your order well in advance, especially if it is required for a specific event.
• If your delivery is delayed, please contact us and we will assist with tracking updates and support where possible.

❗ Delays & Responsibility

Although we aim to meet all estimated delivery timeframes, delays caused by external factors (such as courier disruptions) are beyond our control.

• Refunds are not issued for courier delays
• We will always support you with updates and do everything possible to minimise disruption

✨ Final Note

We are committed to providing a smooth and attentive experience from design to delivery, ensuring your stationery arrives as beautifully as it was created.