Privacy Policy

Privacy Policy

✨ Introduction

At Krafty Kaur, we are committed to protecting your privacy and ensuring your personal information is handled with care and respect. This policy outlines how we collect, use, and safeguard your data.

📋 What Information We Collect

When you place an order or make an enquiry, we may collect:

  • Your name
  • Email address
  • Phone number (if provided)
  • Billing and payment details
  • Event details (such as names, dates, venues)
  • Any information you provide for personalisation

🎯 How We Use Your Information

Your information is used to:

  • Process and fulfil your order
  • Personalise your stationery or digital designs
  • Communicate with you on your order
  • Provide customer support
  • Improve our products and services

We only use your information where necessary to deliver our services.

💳 Payments

All payments are processed securely via trusted third-party platforms.
We do not store your payment details.

📩 Communication

We may contact you via email regarding:

  • Order updates
  • Design proofs and approvals
  • Important service information

We do not send spam or unnecessary marketing communications.

🔐 Data Protection

We take appropriate measures to protect your personal information and keep it secure. Your data is only accessed where necessary to provide our services.

🤝 Sharing Your Information

We do not sell, trade, or rent your personal information.

Your data may only be shared with trusted services where required (such as payment processors or delivery providers).

⏳ Data Retention

We retain your information only for as long as necessary to fulfil your order and meet legal or business obligations.

📸 Use of Designs

We may share completed designs on our website or social media for portfolio purposes.

If you would prefer your design to remain private, please let us know at the time of ordering.

🌍 Your Rights

  • Request access to your personal data
  • Request corrections or updates
  • Request deletion of your data where applicable

💌 Contact

For any questions regarding this policy or your data, please contact:
info@kraftykaur.com